The primary objective ofSIRT’sQuality and Environmental Policyis toachieve the full satisfaction of its customers and stakeholders—both current and potential—within the context of the organization, by demonstrating the Company’s ability to perform work that consistently meets the required quality standards and protects the environment.
Management is responsible for the Company’s operations as they relate to customers and is committed to the continuous improvement of quality and environmental performance in order to achieve results that ensure the Company’s continued success now and in the future. Employees and customers are encouraged to submit suggestions that will improve our quality standards and environmental protection.
The guidelines established to achieve the set objective are:
- Periodic reviews of the Quality and Environmental Management System to ensure that it is continuously updated.
- Integration of all Company departments. Quality and environmental protection are everyone’s responsibility; therefore, the participation of all Company employees is necessary, fostering teamwork in prevention, problem analysis, and continuous improvement.
- Training, motivation, and coaching of staff to ensure they perform their jobs properly, as well as a constant focus on total customer satisfaction.
- To meet our customers' expectations by striving to offer a solution to every problem that is tailored to their needs.
- To provide, to the extent possible, the services requested by our customers, while minimizing the environmental impact of our activities.
- To comply with all requirements established by our customers, as well as all legal, regulatory, or other requirements in the areas of quality and the environment.
- Use natural and energy resources responsibly while carrying out our activities.
This Policy is the responsibility of each and every member ofSIRT; it is communicated to the entire company to ensure awareness, understanding, and compliance, and is available to any person or entity that requests it. In addition, this policy is reviewed, analyzed, and updated to ensure it remains current.